When you schedule a gas fireplace service with Northwest Chimney, our technician performs a comprehensive inspection and tune-up to ensure your unit is operating safely and efficiently. Our service includes:

• Thorough cleaning of the burner pans, pilot assembly, and gas block

• Disassembly and individual cleaning of each ceramic log

• Inspection of all wiring and electrical components for proper connections and function

• Reassembly of the log set according to manufacturer specifications for optimal flame presentation

• Testing of all systems, including ignition, pilot light, and main burner operation

• Verification that the fireplace is operating within safe performance parameters

• Personalized guidance and recommendations on safe usage, maintenance practices, and seasonal operation

This detailed service is designed to restore peak performance, extend the life of your appliance, and give you peace of mind every time you light your fireplace.

A dusty or musty smell is common if your fireplace hasn't been used in a while—especially if it's never been cleaned. During servicing, we remove dust, lint, and debris that collect on burners and around logs, eliminating most odors.

Yes—if the venting is blocked, damaged, or improperly installed, it can cause carbon monoxide to enter your home. That’s why an annual inspection is essential. We test for proper ventilation and safe operation during every service call.

Even if it turns on, internal parts may be dirty, worn, or out of spec. This can lead to weak flames, delayed ignition, or future breakdowns. Regular maintenance ensures your fireplace runs safely, efficiently, and reliably when you need it most.

1. Ensures Safe Operation

A professional tune-up catches potential hazards like gas leaks, blocked vents, or faulty sensors—helping prevent carbon monoxide exposure or fire risks.

2. Improves Efficiency & Performance

Cleaning burners, testing components, and adjusting flame settings help your fireplace burn cleaner and more efficiently—saving energy and reducing wear.

3. Extends the Life of Your Unit

Routine servicing keeps internal parts in good condition, reduces stress on components, and helps you avoid costly breakdowns or premature replacement.

4. Reduces Repair Costs

Minor issues caught early are far cheaper to fix than major problems down the road. Preventive care now means fewer emergency calls later.

5. Eliminates Odors and Dust Buildup

A clean fireplace runs better and smells better. Removing lint, pet hair, and debris also helps reduce allergens in your home.

6. Peace of Mind for the Season

Knowing your fireplace has been inspected gives you confidence every time you switch it on.